Monthly Archives: August 2010


“To know how good you are at something requires the same skills as it does to be good at that thing” –John Cleese Explains why people who can’t sing often don’t know that they can’t sing. Explains why some bosses are terrible bosses. Explains why some systems are set up so poorly. But it also […]

Don’t know nothin’ and that’s why you want me

I was eating an an apple yesterday, half reading, half watching my not-quite-two-year-old daughter play. She wanted a bite, so I gave one, then two, then a bunch. Then I finished the apple, and set the core down on the table beside me. She looked at me blankly–so I informed her, in my most dad-to-daughter-like […]

Why punish everybody because of one incident?

There are evil people in this world. But there are a lot more people who just make honest mistakes. I recently helped a client install a CRM program. Halfway through the week-long implementation, I screwed up. Big time. I lost every contact, every note, and every detail that I had installed to date. Publicly. In […]

The system optimum is not the sum of the local optima

There are all sorts of situations where a single localized optimum equals overall badness: A top-of-the-line video card that is the best in the world but hogs so much computer resources that the other components are starved. A project manager that is the best at getting the best employees to work on his jobs, so […]