Category Archives: How-to

I have that liberated feeling again…

Systems, business processes, and software often get black marks on their names. There is a dominant view that implementing a system will create Dilbert-esqe flunkies that roll around, demotivated to do anything but the minimum required. After describing (albeit poorly) what I do for businesses to a few business owners, one mentioned “So you create […]

Systems: a prescription

NOTE: You may only read this if you are trying to understand a current system, design a new system, or implement a system change, or have done so in the past. Because only you will believe this: Systems thinking is an art, not a science. But just as Wolfgang Mozart had to start by learning […]